Effective Date: 23 January 2026
One Foundation (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us while using our WhatsApp bot and related services.
This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you interact with our WhatsApp bot, we may collect the following information:
- Your phone number
- Messages and responses shared on WhatsApp
- Order-related details (such as items selected, quantity, delivery preferences)
- Basic contact details required to process orders or respond to queries
We do not collect sensitive personal data such as passwords, financial credentials, or government identification details through WhatsApp.
2. How We Use Your Information
The information collected is used strictly to:
- Respond to your messages and queries
- Process food orders and service requests
- Share order updates, confirmations, and support messages
- Improve our services and communication experience
We do not use your data for unsolicited marketing or spam.
3. Data Sharing & Third Parties
- Your information is not sold or rented to third parties.
- Messages are processed through WhatsApp Business API and our authorized service providers only for communication and automation purposes.
- Payment processing, if applicable, is handled by secure third-party payment gateways and we do not store payment details.
4. Data Storage & Security
- We take reasonable technical and organizational measures to protect your data.
- Access to customer information is limited to authorized personnel only.
- Data is retained only as long as necessary to provide services or comply with legal obligations.
5. User Consent
By messaging One Foundation on WhatsApp, you consent to the collection and use of information as described in this Privacy Policy.
You may stop interacting with our WhatsApp bot at any time by discontinuing the conversation.
6. Children’s Privacy
Our services are not intended for children under the age of 13 without parental or guardian supervision. We do not knowingly collect personal data from minors.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated effective date.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
One Foundation
WhatsApp: +91 92780 06301